DATALOGUE stands for increased revenue by customer value management.

We understand customer value management as the systematic and sustainable increase of customer value at every point along the customer life cycle chain. The effect of this is direct revenue growth for your company – in the acquisition of new customers and within your existing customer base.

By combining of all aspects necessary for successful customer value management – from customer analytics to communication strategies – we offer you a basis for customer revenue growth that is unique on today’s market.

Here is a selection of the services we provide to ensure your success:

  • Concepts for customer acquisition and online and offline customer contact management
  • Definition, implementation and harmonisation of processes for customer value management (CRM consulting)
  • Customer value measurement, controlling and customer analytics, holistic measurement of the success of communication strategies
  • Technical platform and tools for customer value management

Within Swiss, the team of experts at our headquarters in Zurich provides flexible and project-oriented services not only within the context of consulting projects, but also for the implementation of CRM processes.
In this, we customise our portfolio to meet your precise needs and can provide our services either as an outsourcing partner or with specialists embedded in your company. If required, we can also draw on the support of our team of experts in Hamburg in order to offer you the full array of our services.

Our specialists increase your revenue.

With DATALOGUE, a team of experienced experts is always ready to meet your needs: The services you need are provided by a team of specialists for concept realisation and implementation in the areas of dialogue marketing, online marketing, CRM and database marketing.

The members of the DATALOGUE team are experts in business economics, business informatics, analytics and communication. This guarantees interdisciplinary expertise and offers you ideally tailored and highly effective approaches and solutions.

Our specialists at work

We understand our clients’ needs, because we speak their language, know the challenges they face and have intimate knowledge of their markets. Our team brings together experts with experience from working for prominent brands, creative agencies, strategically oriented consultancies and efficient full-service providers.

ISO-certified information security management.

Tested and proven:

Tested and proven compliance: Information security management at Datalogue is fully-compliant with the standards of DIN ISO/IEC 27001:2013. This has been tested and confirmed by certification by the German Quality Management Academy.

The independent testing programme prior to certification confirmed that Datalogue fulfils all information security requirements for an organisation with its own computer centre. Our customers can therefore place their complete trust in our secure handling of their sensitive data.

Everything is measurable – especially your success.

Our methods concentrate on the challenges you face.
We believe in clear principles that guide us in the realisation and implementation of the solutions to meet your needs:

We want to be measured by your success – and go so far as to offer success-based fee concepts. This commitment is founded on our extensive expertise in analysing success and holistic information-based solution concepts. Good solutions prove their value only in practical use. This is why we develop viable concepts and efficient implementation strategies only in close collaboration with you, our client.

We present our customers the results with the aid of our customer value technology

Our focus is always on custom-tailored concepts: DATALOGUE does not sell off-the-shelf solutions. On the basis of our existing modules, we work in close collaboration with you on the design and realisation of the best possible concept to fulfil your requirements. Our focus lies on the design of concepts and the control of multichannel customer-value-oriented solutions.

We always welcome new talent.

We are constantly expanding our team and are always looking for new members
to reinforce it in numerous fascinating areas.